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Internet hs depuis 14 jours

mitch95

By mitch95
in Services ADSL / VDSL (Cuivre)

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Chre Grand Master

Chre

Posted
Posted

*Bonjour* @mitch95

Chez Free, contractuellement dans les conditions générales de vente[1], le délai de rétablissement c'est 15 jours ouvrés, soit 3 semaines calendaires. C'est généralement plus rapide, mais parfois plus long. Patience et courage.
[1] Article 10.2 des CGV sur https://adsl.free.fr/cgv/last/cgv.html

Que dit ton suivi incident dans ta console de gestion client Free ?

 

 

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