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Posted

Bonjour,

Depuis mon travail je n'arrive pas à me connecter à ma freebox et tout ce qui est host chez moi. Un petit traceroute vers mon IP montre qu'il y a une boucle de routing entre 2 NRO, duh69 et cha69:

traceroute to 82.255.131.243 (82.255.131.243), 64 hops max, 52 byte packets
 1  172.29.2.1 (172.29.2.1)  3.260 ms  3.080 ms  2.701 ms
 2  172.29.2.250 (172.29.2.250)  1.758 ms  1.011 ms  0.858 ms
 3  192.168.98.254 (192.168.98.254)  1.094 ms  1.589 ms  1.457 ms
 4  78.193.183.254 (78.193.183.254)  1.726 ms  2.997 ms  1.804 ms
 5  78.255.68.126 (78.255.68.126)  1.666 ms  1.404 ms  2.094 ms
 6  ber69-49m-1-v900.intf.nro.proxad.net (78.254.243.133)  1.464 ms  1.699 ms  1.619 ms
 7  sal69-49m-2-v902.intf.nro.proxad.net (78.254.248.97)  1.613 ms  1.787 ms  1.564 ms
 8  gui69-49m-1-v902.intf.nro.proxad.net (78.254.248.134)  1.854 ms  1.691 ms  1.913 ms
 9  bel69-49m-1-v902.intf.nro.proxad.net (78.254.248.142)  1.549 ms  1.576 ms  2.027 ms
10  bel69-49m-1-v902.intf.nro.proxad.net (78.254.242.166)  3.638 ms  2.314 ms  2.778 ms
11  cat69-49m-1-v902.intf.nro.proxad.net (78.254.248.150)  1.987 ms  1.845 ms  1.830 ms
12  spv69-49m-1-v902.intf.nro.proxad.net (78.254.248.158)  1.691 ms  1.976 ms  1.682 ms
13  eis69-49m-1-v902.intf.nro.proxad.net (78.254.248.166)  2.127 ms  1.736 ms  1.712 ms
14  cha69-49m-1-v902.intf.nro.proxad.net (78.254.248.174)  2.464 ms  2.118 ms  1.795 ms
15  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.278 ms  2.673 ms  2.682 ms
16  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  1.822 ms  1.840 ms  1.794 ms
17  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.563 ms  2.599 ms  2.604 ms
18  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.142 ms  1.817 ms  1.838 ms
19  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  6.139 ms  3.676 ms  3.917 ms
20  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.618 ms  1.962 ms  1.960 ms
21  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.766 ms  2.778 ms  2.595 ms
22  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  10.205 ms  7.951 ms  7.372 ms
23  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.788 ms  2.664 ms  2.544 ms
24  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.791 ms  2.058 ms  2.045 ms
25  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.046 ms  2.729 ms  2.698 ms
26  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.334 ms  2.072 ms  2.011 ms
27  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.748 ms  2.831 ms  2.904 ms
28  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.092 ms  2.023 ms  2.312 ms
29  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.764 ms  3.072 ms  2.894 ms
30  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.197 ms  2.237 ms  2.358 ms
31  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.980 ms  3.205 ms  2.757 ms
32  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.690 ms  2.201 ms  4.342 ms
33  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.841 ms  2.749 ms  2.807 ms
34  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.353 ms  2.240 ms  2.199 ms
35  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.949 ms  2.754 ms  2.856 ms
36  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.250 ms  2.267 ms  2.247 ms
37  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.098 ms  2.805 ms  2.780 ms
38  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.612 ms  2.520 ms  2.213 ms
39  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.889 ms  2.732 ms  2.670 ms
40  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.319 ms  2.345 ms  2.641 ms
41  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.853 ms  2.957 ms  2.950 ms
42  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.722 ms  2.736 ms  2.372 ms
43  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.909 ms  3.028 ms  3.083 ms
44  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.676 ms  4.008 ms  2.340 ms
45  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.040 ms  3.277 ms  3.765 ms
46  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.612 ms  2.459 ms  2.442 ms
47  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  2.974 ms  3.271 ms  2.985 ms
48  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.477 ms  2.893 ms  2.631 ms
49  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.524 ms  3.134 ms  3.282 ms
50  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.465 ms  2.497 ms  2.514 ms
51  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.278 ms  3.119 ms  3.011 ms
52  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  3.087 ms  2.582 ms  2.697 ms
53  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.095 ms  3.181 ms  4.037 ms
54  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.744 ms  2.669 ms  4.264 ms
55  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.276 ms  3.194 ms  3.312 ms
56  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.858 ms  2.701 ms  2.632 ms
57  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  5.349 ms  3.238 ms  3.177 ms
58  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.740 ms  2.970 ms  2.879 ms
59  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.199 ms  3.208 ms  3.329 ms
60  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.698 ms  3.274 ms  2.895 ms
61  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.586 ms  3.386 ms  3.309 ms
62  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.769 ms  2.992 ms  2.779 ms
63  duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106)  3.407 ms  3.531 ms  3.403 ms
64  cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105)  2.840 ms  4.961 ms  2.844 ms

Et un tracert sous Windows me sort qu'il essai de se connecter vers lns-bzn-55-82-255-131-243.adsl.proxad.net alors que je suis en FTTH.

TRACERT.EXE 82.255.131.243
Détermination de l’itinéraire vers lns-bzn-55-82-255-131-243.adsl.proxad.net [82.255.131.243]
avec un maximum de 30 sauts :
  1     2 ms     2 ms     1 ms  172.29.2.1
  2    <1 ms    <1 ms    <1 ms  172.29.2.250
  3    <1 ms    <1 ms    <1 ms  192.168.98.254
  4    <1 ms    <1 ms    <1 ms  78.193.183.254
  5    <1 ms     1 ms    <1 ms  78.255.68.126
  6    <1 ms    <1 ms     1 ms  ber69-49m-1-v900.intf.nro.proxad.net [78.254.243.133]
  7     1 ms    <1 ms    <1 ms  sal69-49m-2-v902.intf.nro.proxad.net [78.254.248.97]
  8     1 ms     1 ms    <1 ms  gui69-49m-1-v902.intf.nro.proxad.net [78.254.248.134]
  9     8 ms     3 ms     4 ms  bel69-49m-1-v902.intf.nro.proxad.net [78.254.248.142]
 10     1 ms     2 ms     2 ms  bel69-49m-1-v902.intf.nro.proxad.net [78.254.242.166]
 11     1 ms     2 ms     1 ms  cat69-49m-1-v902.intf.nro.proxad.net [78.254.248.150]
 12     1 ms     1 ms     1 ms  spv69-49m-1-v902.intf.nro.proxad.net [78.254.248.158]
 13     1 ms     1 ms     1 ms  eis69-49m-1-v902.intf.nro.proxad.net [78.254.248.166]
 14     1 ms     3 ms     1 ms  cha69-49m-1-v902.intf.nro.proxad.net [78.254.248.174]
 15     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 16    10 ms     5 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 17     2 ms     2 ms     1 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 18     1 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 19     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 20     1 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 21     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 22     2 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 23     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 24     1 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 25     2 ms     2 ms     3 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 26     1 ms     2 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 27     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 28     2 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
 29     2 ms     2 ms     2 ms  duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106]
 30     1 ms     1 ms     1 ms  cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105]
Itinéraire déterminé.

Savez vous si il y une personne a contacter plutôt que de passer par le service client qui ne va pas savoir de quoi je parle ?..

Merci

  • 3 months later...
Posted

Bonjour,

Avez-vous essayé de faire un traceroute depuis votre freebox sur l'ip de votre travail ?

 

Posted

Bonjour,

Le soucis a été réglé depuis :good:

Je ne sais pas si mon appel au service client a fait bouger les choses où si ils ont vu le problème d'eux même :unknw:

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