Opa

Bonjour, Le soucis a été réglé depuis Je ne sais pas si mon appel au service client a fait bouger les choses où si ils ont vu le problème d'eux même

Bonjour, Depuis mon travail je n'arrive pas à me connecter à ma freebox et tout ce qui est host chez moi. Un petit traceroute vers mon IP montre qu'il y a une boucle de routing entre 2 NRO, duh69 et cha69: traceroute to 82.255.131.243 (82.255.131.243), 64 hops max, 52 byte packets 1 172.29.2.1 (172.29.2.1) 3.260 ms 3.080 ms 2.701 ms 2 172.29.2.250 (172.29.2.250) 1.758 ms 1.011 ms 0.858 ms 3 192.168.98.254 (192.168.98.254) 1.094 ms 1.589 ms 1.457 ms 4 78.193.183.254 (78.193.183.254) 1.726 ms 2.997 ms 1.804 ms 5 78.255.68.126 (78.255.68.126) 1.666 ms 1.404 ms 2.094 ms 6 ber69-49m-1-v900.intf.nro.proxad.net (78.254.243.133) 1.464 ms 1.699 ms 1.619 ms 7 sal69-49m-2-v902.intf.nro.proxad.net (78.254.248.97) 1.613 ms 1.787 ms 1.564 ms 8 gui69-49m-1-v902.intf.nro.proxad.net (78.254.248.134) 1.854 ms 1.691 ms 1.913 ms 9 bel69-49m-1-v902.intf.nro.proxad.net (78.254.248.142) 1.549 ms 1.576 ms 2.027 ms 10 bel69-49m-1-v902.intf.nro.proxad.net (78.254.242.166) 3.638 ms 2.314 ms 2.778 ms 11 cat69-49m-1-v902.intf.nro.proxad.net (78.254.248.150) 1.987 ms 1.845 ms 1.830 ms 12 spv69-49m-1-v902.intf.nro.proxad.net (78.254.248.158) 1.691 ms 1.976 ms 1.682 ms 13 eis69-49m-1-v902.intf.nro.proxad.net (78.254.248.166) 2.127 ms 1.736 ms 1.712 ms 14 cha69-49m-1-v902.intf.nro.proxad.net (78.254.248.174) 2.464 ms 2.118 ms 1.795 ms 15 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.278 ms 2.673 ms 2.682 ms 16 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 1.822 ms 1.840 ms 1.794 ms 17 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.563 ms 2.599 ms 2.604 ms 18 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.142 ms 1.817 ms 1.838 ms 19 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 6.139 ms 3.676 ms 3.917 ms 20 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.618 ms 1.962 ms 1.960 ms 21 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.766 ms 2.778 ms 2.595 ms 22 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 10.205 ms 7.951 ms 7.372 ms 23 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.788 ms 2.664 ms 2.544 ms 24 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.791 ms 2.058 ms 2.045 ms 25 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.046 ms 2.729 ms 2.698 ms 26 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.334 ms 2.072 ms 2.011 ms 27 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.748 ms 2.831 ms 2.904 ms 28 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.092 ms 2.023 ms 2.312 ms 29 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.764 ms 3.072 ms 2.894 ms 30 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.197 ms 2.237 ms 2.358 ms 31 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.980 ms 3.205 ms 2.757 ms 32 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.690 ms 2.201 ms 4.342 ms 33 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.841 ms 2.749 ms 2.807 ms 34 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.353 ms 2.240 ms 2.199 ms 35 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.949 ms 2.754 ms 2.856 ms 36 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.250 ms 2.267 ms 2.247 ms 37 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.098 ms 2.805 ms 2.780 ms 38 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.612 ms 2.520 ms 2.213 ms 39 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.889 ms 2.732 ms 2.670 ms 40 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.319 ms 2.345 ms 2.641 ms 41 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.853 ms 2.957 ms 2.950 ms 42 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.722 ms 2.736 ms 2.372 ms 43 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.909 ms 3.028 ms 3.083 ms 44 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.676 ms 4.008 ms 2.340 ms 45 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.040 ms 3.277 ms 3.765 ms 46 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.612 ms 2.459 ms 2.442 ms 47 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 2.974 ms 3.271 ms 2.985 ms 48 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.477 ms 2.893 ms 2.631 ms 49 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.524 ms 3.134 ms 3.282 ms 50 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.465 ms 2.497 ms 2.514 ms 51 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.278 ms 3.119 ms 3.011 ms 52 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 3.087 ms 2.582 ms 2.697 ms 53 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.095 ms 3.181 ms 4.037 ms 54 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.744 ms 2.669 ms 4.264 ms 55 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.276 ms 3.194 ms 3.312 ms 56 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.858 ms 2.701 ms 2.632 ms 57 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 5.349 ms 3.238 ms 3.177 ms 58 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.740 ms 2.970 ms 2.879 ms 59 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.199 ms 3.208 ms 3.329 ms 60 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.698 ms 3.274 ms 2.895 ms 61 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.586 ms 3.386 ms 3.309 ms 62 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.769 ms 2.992 ms 2.779 ms 63 duh69-49m-1-v902.intf.nro.proxad.net (78.254.242.106) 3.407 ms 3.531 ms 3.403 ms 64 cha69-49m-2-v902.intf.nro.proxad.net (78.254.242.105) 2.840 ms 4.961 ms 2.844 ms Et un tracert sous Windows me sort qu'il essai de se connecter vers lns-bzn-55-82-255-131-243.adsl.proxad.net alors que je suis en FTTH. TRACERT.EXE 82.255.131.243 Détermination de l’itinéraire vers lns-bzn-55-82-255-131-243.adsl.proxad.net [82.255.131.243] avec un maximum de 30 sauts : 1 2 ms 2 ms 1 ms 172.29.2.1 2 <1 ms <1 ms <1 ms 172.29.2.250 3 <1 ms <1 ms <1 ms 192.168.98.254 4 <1 ms <1 ms <1 ms 78.193.183.254 5 <1 ms 1 ms <1 ms 78.255.68.126 6 <1 ms <1 ms 1 ms ber69-49m-1-v900.intf.nro.proxad.net [78.254.243.133] 7 1 ms <1 ms <1 ms sal69-49m-2-v902.intf.nro.proxad.net [78.254.248.97] 8 1 ms 1 ms <1 ms gui69-49m-1-v902.intf.nro.proxad.net [78.254.248.134] 9 8 ms 3 ms 4 ms bel69-49m-1-v902.intf.nro.proxad.net [78.254.248.142] 10 1 ms 2 ms 2 ms bel69-49m-1-v902.intf.nro.proxad.net [78.254.242.166] 11 1 ms 2 ms 1 ms cat69-49m-1-v902.intf.nro.proxad.net [78.254.248.150] 12 1 ms 1 ms 1 ms spv69-49m-1-v902.intf.nro.proxad.net [78.254.248.158] 13 1 ms 1 ms 1 ms eis69-49m-1-v902.intf.nro.proxad.net [78.254.248.166] 14 1 ms 3 ms 1 ms cha69-49m-1-v902.intf.nro.proxad.net [78.254.248.174] 15 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 16 10 ms 5 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 17 2 ms 2 ms 1 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 18 1 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 19 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 20 1 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 21 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 22 2 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 23 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 24 1 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 25 2 ms 2 ms 3 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 26 1 ms 2 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 27 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 28 2 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] 29 2 ms 2 ms 2 ms duh69-49m-1-v902.intf.nro.proxad.net [78.254.242.106] 30 1 ms 1 ms 1 ms cha69-49m-2-v902.intf.nro.proxad.net [78.254.242.105] Itinéraire déterminé. Savez vous si il y une personne a contacter plutôt que de passer par le service client qui ne va pas savoir de quoi je parle ?.. Merci