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Comment contacter le service technique apres ouverture ticket incident

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bonjur, depuis plusieurs mois un ticket d incident est ouvert mais n a jamais étét refermé, depuis 2 jours ma box n arrette pas de se deconnecter , sans arret,, comment faire pour joindre Free, car tout est bloqué a cause de ce ticket ouvert!

merci de votre reponse rapide 

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