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SauzetBrian

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  1. Hi Bing

    I received your email as copied below:

    Hi,
    Recently, I helped you with your Email question on JustAnswer.
    Please double-check your question to make sure you've completed the following steps:
     1. Do you have more Email questions for the Email technicians and me on JustAnswer?
     2. Did you give me a rating?
     3. Have you downloaded our members-only iPhone App?
    View Your Question

    Sincerely,
    Bing
    Email technician

    I replied as below from my aliceadsl.fr account as copied below and the email was duly sent

    Hi Bing,

    In answer to your questions: Q1 No; Q3 No - my phone is Android.

    Thank you again for your help. In fact because I have changed from Free to Orange, retaining only a rarely used phone with them, my problem was solved by changing the SMTP setting from free to orange.

    I say solved, but will actually know if you receive my reply!!

    Just when it was safe to get back into the water I received the following:

    This is the mail system at host mwinf5d43.orange.fr. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. The mail system <reply@ask.justanswer.com>: host ask.justanswer.com[104.47.37.36] said: 550 5.4.1 [reply@ask.justanswer.com]: Recipient address rejected: Access denied [CY1NAM02FT036.eop-nam02.prod.protection.outlook.com]

    So near yet so far. Is therea next step I can take?

    Regards Brian

     

  2. Merci pour votre réponse.

    Le problème a commencé il y a quelques jours seulement.J'ai été entièrement abonné à Free pendant de nombreuses années, mais depuis environ un mois, j'ai été transféré chez Orange, mais j'ai conservé l'un de mes téléphones mobiles avec Free mobile.

    Je dois ajouter que je suis anglais et que, même si nous vivons en France, j'ai toujours besoin de la traduction de Google. J'espère donc que Google et moi avons fourni les informations que vous avez demandées.Le lien que vous m'a donné ne semble nt être utile à ma situation, mais peut-être que je manqué quelque chose.

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