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J'avais annulé mon abonnement "Freebox Crystal" parce que je quittais la France pour aller en Inde. Pour preuve, j'avais fourni la lettre d'annulation de mon contrat de travail français. Mais dans la dernière facture, on m'a facturé 49 EUR en tant que "Frais de résiliation". Ceci est illégal car j'avais une raison valable pour annuler l'abonnement.

Aidez-moi, s'il vous plaît, à me faire rembourser ces frais. Je suis incapable de trouver un moyen de contacter free.fr maintenant.

 

English : I had cancelled my "freebox crystal" subscription because I am moving out of france to India. As a proof i had provided the letter of cancellation of my french employment contract. But in the latest bill i have been charged 49 EUR as "Frais de résiliation". This is illegal since I had a valid reason to cancel the subscription. 

Please help me to get this charge refunded back to me.  I am unable to find any way to contact free.fr now. 

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